Customer Challenges
People challenges
Leaders move at the speed of their people. After all, a leader without followers is just a person taking a walk. Your ability to keep your team in sync and help them work together will determine your results. We help leaders get the right people on the bus and position them to succeed by giving them the structure, resources, and support they need to sustain performance over time.
Isolation & Blind Spots
Successful leaders choose their words carefully. They decide what needs to be shared, who needs to be in the loop, and how their actions impact others. Similarly, employees are keenly aware of the power dynamic at play during conversations with “the boss” and may act accordingly. We offer connection and perspective outside of your org chart to help you process your challenges, make better decisions, and reduce leadership blind spots.
Personal Leadership
Ready to up your game? We’ll help you identify the knowledge, skills, and abilities you need to make better decisions and take your business to the next level. Be confident in your personal development plan knowing that we’ll be there to support you, hold you accountable, and connect you with the resources you need to make a difference and build a meaningful legacy.
Succession Planning
It’s one thing to hand off a great company after years of blood, sweat, tears, setbacks and triumphs. It’s another thing to make sure that the next generation is prepared to take the hand-off and run with it. We help leaders on both sides of the change to ensure smooth transitions.
Acquisition Integration
Successfully acquired a new subsidiary, service line, or strategic capability? The next challenge is to keep it running while integrating operations, company culture, and leadership teams. We help leaders bring the threads together to build the tapestry.
Spinoffs & Divestment
Even the most graceful of flights comes after a lot of frenetic activity and ruffled feathers at take off. We help leaders prevent confusion, culture shock, and feelings of loss in their core organization when the time comes to spinoff a portion of the firm into a new company or divest significant assets, service lines, or personnel.
Distributed Teams and Virtual Work
While today’s technology-enabled workplace allows organizations to be faster, more flexible, and operate with less overhead than ever before, it places new demands and poses new challenges for organizational leaders. We help executives struggling with distance leadership and digital culture formation so that they can focus on growing the business and making a difference.
Launch
Successfully launching new products, services, and programs is vital for sustaining growth over time. From pre-launch consultations to mid-course corrections, we help new and established organizations do new things to engage and delight their customers.
Profitable Growth
What happens when the rapid growth of your startup days are behind you? How do you respond when the growth projections you’ve come to rely on don’t materialize? We uncover barriers to growth so that you can get back to focusing on the long term health of your business.
Performance & Metrics
“Inspect what you expect” is just the start. How you measure and evaluate is nearly as important as what you measure in the first place. We go beyond simple KPI benchmarking to help you consider the business strategy, talent development framework, and organizational culture dimensions of your performance management system.
Process & Quality
Your business succeeds or fails based on the collective knowledge of your employees and their ability to access and use that knowledge when needed. We help organizations collect, share, and systematize their subject matter expertise, processes, and procedures to increase quality, reduce cost, and drive customer loyalty.
Turnover
The cost of attrition, in both real and human capital terms, make it difficult to succeed. We help businesses uncover and address underlying issues that prevent engagement and contribute to employee turnover so you can focus on running your business and making a positive impact.
Professional Paralysis
Complexity overload is real. Knowledgeable and unbiased perspective is hard to find. We help leaders tackle difficult challenges so that they can move themselves, their team, and their businesses forward.
Underdeveloped Supervisors
Most supervisors earn their position based on their skill at doing the type of work that their team will be doing. Unfortunately, being responsible for doing the work is an entirely different skill set than being responsible for the people doing the work. We help supervisors with the training, coaching, and developmental support they need to embrace their responsibilities and thrive in their role.
Event Programming
Keynote speaker fall through at the last minute? Need to bring something special to this year’s senior management retreat? We provide high quality content on topics that matter to your audience for your event.
